Pets Best Pet Insurance Customer Service
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Pets best pet insurance customer service. They were so quick at processing claims and the customer service was exceptional you could always get an answer within the same day often the same hour via phone email or chat. Get a monthly sample of helpful information tips and discounts for your dog or cat. I recommend it to any friends or colleagues who have a pet. Below are reviews from pet parents on why they believe pets best offers the best pet insurance for dogs and cats.
If you enrolled your pet by phone it s easy to activate your customer account. For about the last 2 years claims take a long time coverage is not the same and now we pay more. I initially bought for my dog but soon after adopted a kitten. I am not sure if it is a new management running the business but it is not as good as it used to be.
However last year things started. Call pets best customer care. 5 am 7 pm mt monday friday 6 am 2 pm mt saturday live chat. Adding her to the insurance was painless and affordable.
Since our founding we have paid out over 200 million in claims and continue to strive to offer the best coverage fastest claims processing and unsurpassed customer service. Jack stephens who was required to euthanize buffy a dog whose family were unable to pay the medical treatments. The customer service reps are outstanding helpful professional and. With any pet insurance policy from pets best you can rest assured that you will receive exceptional coverage personal customer service and fast and accurate claim processing.
Jack stephens the father of the pet insurance industry in north america. It is easy to process claims and the return time is usually swift. Pets best was founded in 2005 by veterinarian dr. Having pets best insurance always takes having pets best insurance always takes the edge off of any medical expenses we incur for our pet.
Pets best specifically states that their mission is to end economic euthanasia of pets. Pets best was great in the beginning claims were processed quickly pricing was reasonable and customer service was great. I even received a small credit back on the insurance i paid for my dog. Pets best makes it easy to protect your four legged family members from unexpected veterinary expenses with comprehensive pet insurance plans for dogs and cats.
10 years of service. Pets best has been providing a trustworthy service since 2005 with a focus on providing insurance policies that help countless pet parents who otherwise couldn t afford often life. The company was founded in 2005 and carries an a grade with the bbb. There s a genuine sense of compassion behind pets best after the sad tale of its co founder dr.
Read more leave a comment. Our commitment to provide customers with exceptional customer service is at the core of what we strive to achieve every day and our customers love sharing their personal pet health insurance reviews about their experience with us.